Terms of Use &
Master Digital Conditions

Corporate Entity & Binding Agreement

This electronic contract is generated by a computer system and does not require any physical or digital signatures pursuant to Section 10A of the Information Technology Act, 2000 and the Indian Contract Act, 1872.

These Terms of Use are entered into by and between you (hereinafter referred to as the "User", "Client", "you", or "your", representing yourself or the corporate legal entity on whose behalf you act) and Konnet Solutions Private Limited (CIN: U72900MH2005PTC155000), a company incorporated under the laws of India having its registered corporate presence in Maharashtra, India (hereinafter referred to as "Konnet", "Company", "we", "us", or "our").

Commercial & Technical Definitions

Throughout these Terms of Use, the following capitalized terms shall have the respective meanings assigned to them:

• "Confidential Information": Means any non-public technical, financial, or commercial data, architectural schematics, network topology maps, staging configurations, pricing quotations, trade secrets, and RFP submissions disclosed by either party.
• "Enterprise Client": Means any commercial corporation, banking institution, healthcare organization, government body, or educational enterprise that procures or negotiates IT infrastructure hardware, design services, or managed SLA operations from Konnet.
• "Intellectual Property Rights" (IPR): Means all patents, trademarks, service marks, design rights, copyright in technical schematics, database rights, domain names, trade dress, and goodwill, whether registered or unregistered.
• "Master Services Agreement" (MSA): Means the customized, bilaterally executed definitive commercial contract that governs specific hardware supply, multi-site cabling, data center builds, or 24/7 Managed NOC/SOC operations.
• "Tier-1 OEM Alliances": Means original equipment manufacturers, including but not limited to Cisco Systems, HPE Aruba, Fortinet, Palo Alto Networks, Dell Technologies, CommScope, and Schneider Electric, whose certified technologies Konnet architects and integrates.

Scope of Website, Digital Portals & Architectural Blueprints

This website serves as an enterprise information hub, solution catalog, and client communication gateway for Konnet's comprehensive infrastructure practices:

1. Enterprise Networking (SD-WAN, Optical Backbone, Wi-Fi 7 Campus Fabrics).
2. Cybersecurity & Zero Trust Cyber Defense.
3. Data Centre, HCI & Virtualized Compute Infrastructure.
4. Unified Communications & Smart Workplace Boardrooms.
5. Certified Structured Cabling Systems (Cat6A & MPO/MTP Fiber).
6. Electronic Security, Edge AI Surveillance & Biometrics.
7. Managed Infrastructure NOC/SOC Services & Advisory Consulting.

All architectural overviews, technical case studies, and capability matrices presented on this website are published for professional informational and pre-sales guidance only.

Corporate Authority & Representation Warranties

By utilizing our website, requesting commercial proposals, or submitting technical requirements:

• You represent and warrant that you are at least eighteen (18) years of age and possess full legal capacity under applicable law to enter into binding commercial commitments.
• If you access our portals on behalf of an enterprise, company, partnership, or public entity, you affirmatively warrant that you are an Authorized Representative possessing express authority to bind such entity to these Terms.
• You agree that all corporate email addresses, tax identifiers (GST/PAN), and enterprise details provided are authentic, current, and verifiable.

Acceptable Use Policy & Prohibited Conduct

You agree not to misuse, disrupt, or compromise our web infrastructure, testing staging platforms, or client interfaces. Specifically, you shall NOT:

• Unauthorized Penetration Testing: Conduct port scanning, vulnerability fuzzing, denial-of-service (DDoS) simulations, or network penetration tests against Konnet's public or private IP subnets without prior written authorization from our Chief Information Security Officer (CISO).
• Automated Scraping & Data Harvesting: Deploy automated bots, spiders, scrapers, or extraction scripts to harvest architectural diagrams, whitepapers, or client case studies in bulk.
• Malicious Code Injection: Transmit any viruses, Trojan horses, ransomware, worms, logic bombs, or destructive payload scripts via web forms or portal interfaces.
• Impersonation & False Credentialing: Misrepresent your affiliation with any OEM, enterprise client, or regulatory body, or utilize forged header tokens to bypass access control lists (ACLs).
• Reverse Engineering: Decompile, reverse engineer, disassemble, or attempt to extract source code from proprietary staging portals or configuration scripts.

Intellectual Property Rights & Trademark Governance

All content, visual assets, proprietary CAD layouts, high-level architecture designs (HLD), methodology models (e.g., Konnet Delivery Lifecycle), software scripts, text, graphics, icons, and trade dress are the exclusive intellectual property of Konnet Solutions Private Limited and are protected under the Indian Copyright Act, 1957, the Trade Marks Act, 1999, and international intellectual property conventions.

B2B Proposals, Quotations & Commercial Scope

Submitting an architectural inquiry or RFP through our website does not create a binding commercial obligation on Konnet to supply hardware, license software, or execute deployments:

• Non-Binding Estimates: All technical budgets, bill of quantities (BOQ) estimations, and lead-time schedules provided online or via initial discovery calls are non-binding budgetary estimates.
• Formal Contractual Execution: Commercial obligations, hardware warranties, delivery timelines, payment terms, and installation covenants arise solely upon the bilateral execution of a formalized Master Services Agreement (MSA), Statement of Work (SOW), or approved Purchase Order (PO).
• Subject to OEM Availability: Hardware specifications, part numbers, and global supply chain lead-times are subject to final OEM factory allocations and commercial availability.

Tier-1 OEM Warranties & End-User License Agreements (EULAs)

Hardware and software deployed by Konnet are manufactured and developed by global technology OEMs:

• Passthrough Manufacturer Warranties: Konnet assigns and passes through all original OEM manufacturer warranties (e.g., Cisco Smart Net Total Care, Fortinet FortiCare, HPE Pointnext, CommScope 25-Year Performance Warranty) directly to the Enterprise Client.
• Software Licenses & EULAs: All operating system firmware (e.g., Cisco IOS-XE, FortiOS, ArubaOS) and cloud controller subscriptions are governed strictly by the respective OEM End-User License Agreements (EULAs). The Client must comply with all licensing metrics and restriction clauses mandated by the software author.

Disclaimers & Contractual SLA Hierarchy

WEBSITE DISCLAIMER: THIS WEBSITE, ITS CONTENT, TECHNICAL WHITEPAPERS, AND ONLINE CALCULATORS ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR UNINTERRUPTED AVAILABILITY.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE INDIAN LAW:

1. Consequential Damages Waiver: IN NO EVENT SHALL KONNET, ITS DIRECTORS, OFFICERS, EMPLOYEES, CERTIFIED ARCHITECTS, OR AFFILIATES BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, PUNITIVE, OR EXEMPLARY DAMAGES—INCLUDING LOSS OF PROFITS, LOSS OF REVENUE, BUSINESS INTERRUPTION, DATA CORRUPTION, OR LOSS OF GOODWILL—ARISING OUT OF OR IN CONNECTION WITH YOUR ACCESS TO OR INABILITY TO ACCESS THIS WEBSITE.
2. Aggregate Monetary Cap: FOR ANY CLAIM ARISING UNDER THESE WEBSITE TERMS OF USE (AND NOT GOVERNED BY A DEDICATED EXECUTED MSA), KONNET'S AGGREGATE TOTAL LIABILITY SHALL BE STRICTLY CAPPED AT INR 10,000 (INDIAN RUPEES TEN THOUSAND ONLY) OR THE AMOUNT PAID BY YOU TO KONNET SPECIFICALLY FOR DIGITAL PORTAL ACCESS IN THE PRECEDING THREE (3) MONTHS, WHICHEVER IS LOWER.

Indemnification Obligations

You agree to defend, indemnify, and hold harmless Konnet, its subsidiaries, directors, engineers, and subcontractors against any claims, liabilities, damages, losses, costs, and expenses (including reasonable attorney fees) arising out of or related to:

• Your violation or breach of any provision of these Terms of Use.
• Your unauthorized, unlawful, or negligent use of our websites, API endpoints, or client portals.
• Any infringement or misappropriation of Konnet's or any third party's Intellectual Property Rights resulting from content or specifications submitted by you.
• Your violation of any applicable statute, including the DPDP Act 2023 or Information Technology Act 2000.

Coordinated Vulnerability Disclosure & CERT-In Compliance

Konnet maintains zero tolerance for unauthorized cyber exploitation and operates a responsible Coordinated Vulnerability Disclosure Program:

• Security Researcher Reporting: If you discover a potential security vulnerability, open port, or logic flaw in our public digital infrastructure, you must immediately report the full technical PoC in confidence to security@konnet.co.in.
• Responsible Disclosure Window: You agree to provide Konnet a reasonable remediation window of ninety (90) days before any public disclosure, and refrain from extracting user data, modifying server configurations, or degrading service quality.
• CERT-In Reporting: In accordance with statutory directions issued by the Indian Computer Emergency Response Team under Section 70B(6) of the IT Act, Konnet reports qualifying cybersecurity incidents within mandatory regulatory timeframes.

Suspension & Access Revocation

Konnet reserves the unilateral right, without prior notice or liability, to suspend, terminate, or restrict your access to this website, client portals, or technical documentation repositories in the event of:

• Suspected security breach, automated DDoS traffic, or credential compromise originating from your IP subnet.
• Material breach of these Terms of Use or applicable law.
• Statutory directives or court orders issued by competent judicial authorities.

Provisions regarding Intellectual Property, Confidentiality, Disclaimers, Limitation of Liability, Indemnification, and Dispute Resolution shall survive any termination of access.

Governing Law, Jurisdiction & Dispute Resolution

These Terms of Use, their validity, interpretation, performance, and all disputes arising hereunder shall be governed exclusively by the substantive laws of the Republic of India, without regard to its conflict of laws principles:

Legal Notices & Corporate Office

All formal contractual notices, legal summons, or notices under the Information Technology Act or Indian Contract Act must be transmitted in writing via registered post with acknowledgment due, accompanied by an electronic copy, to the designated address below: